PRIVACY
Your shopping details.
Handled thoughtfully.
This notice explains the information used to respond to your inquiry and manage an accepted order.
Privacy notice · Version 1 · 26 September 2026
What you provide
An inquiry includes your name, email, buyer type, product links, variants and quantities, destination country, postcode and preferred quote currency. You may add budget, timing or special requests. We do not ask for a full street address at the inquiry stage. An accepted shipment will need delivery information. Order records can include quotes, approvals, messages, photos, attachments and payment or refund references.
Why we use it
We use these details to review feasibility, answer questions, prepare quotes, fulfill accepted requests, show your order history, coordinate issues and keep necessary business records. We do not add inquiry emails to a marketing list by default. To understand how people find the desk, your inquiry may also include a referring website hostname, short campaign labels from the page link, and your optional answer about where you found us. We keep only these source labels in this browser tab’s session storage so they can follow your visit from a public page to the inquiry form. They are not a personal identifier. We do not send the full referring page address with your inquiry, collect private order links for this purpose, or use advertising cookies for this measurement.
Website and security information
Cloudflare hosts and protects the website. Form protection and security systems may process connection data such as IP address, browser information, timestamps and challenge results. The private order area uses an essential, secure session cookie after verification. We do not need advertising cookies to process a quote request.
Who may receive information
Relevant data is handled by the website infrastructure provider, our email provider, people carrying out the agreed service, and—when necessary for an accepted order—sellers, payment processors and shipping providers. We share the information needed for the relevant task. These services and the purchasing process may involve processing outside your country, including China. We do not store payment-card numbers on this website.
Order access and photos
Order details are kept out of public search pages. Private links and email verification limit access; please do not share your link. Order photos and attachments are for the order and are not automatically published as marketing material.
How long records are kept
We retain information while it is needed for inquiries, accepted orders, support, disputes and applicable record-keeping obligations. The appropriate period depends on the type of record and the order status. We review deletion requests against those needs instead of promising that every record is removed after the same fixed number of days.
Your choices
You can ask to access, correct or delete information associated with your inquiry, or raise a privacy concern. We may need to verify that the request is yours. Deletion may be limited where records are still needed for an active transaction, dispute or legal obligation. Rights and available options depend on applicable law.
For privacy requests, email privacy@chinacartdesk.com and include your order reference if available.
Changes to this notice
We update this page when the service or its data handling changes. The version date above identifies the current notice. Material changes affecting an active order will be communicated where appropriate.